Terms of Service

Telegram bot DeletedGuard

1. General provisions

1.1. These Terms of Service (the "Terms") govern the use of the Telegram bot DeletedGuard (the "Service"), provided by the Administration.

1.2. By using the Service — including starting the bot with /start, registering, paying for a subscription, or enabling Chat Automation in Telegram settings — the User confirms that they have read these Terms in full and accept them in full.

1.3. A User who does not agree with these Terms must stop using the Service.

2. Nature of the services and digital goods

2.1. The Service provides intangible digital services for working with Telegram messages through the official Chat Automation feature (Business API).

2.2. The Service's functionality includes, but is not limited to:

• recovering and displaying deleted messages in the User's private chats;
• displaying the edit history of messages;
• creating permanent archives of chosen chats, with CSV export;
• tracking deletions in group chats where the User is an administrator;
• storing message metadata and content in encrypted form.

2.3. The User understands and agrees that the value of the Service lies in its speed, storage reliability, interface convenience and recovery features — not in exclusive content or a guarantee of complete recovery.

2.4. The Service does not guarantee the recovery of any and all deleted messages. Only those messages that reached the Service through the Business API after the connection was made, and within the applicable retention period, can be recovered.

3. Disclaimer of warranties and liability

3.1. The Service is provided "AS IS".

3.2. The Administration does not guarantee:

• that the Service will meet the User's expectations;
• uninterrupted or error-free operation of the Service;
• the preservation of data in the event of force majeure, changes to the Telegram API, third-party actions or infrastructure failures;
• delivery of every notification about a deleted or edited message (delays and gaps caused by Telegram's infrastructure are possible).

3.3. The Administration is not liable for:

• any direct or indirect damages, including lost profit;
• the consequences of the User's use of recovered messages in personal, family, work or other relationships;
• the acts or omissions of third parties, including the people the User talks to;
• temporary technical failures and access restrictions;
• changes to the Telegram API that may render individual features of the Service temporarily or permanently inoperable.

3.4. All decisions about the use of recovered messages are made by the User, at the User's own risk.

4. Lawful use

4.1. The Service is not intended to encourage, organise or facilitate unlawful activity, including blackmail, harassment, violation of the secrecy of correspondence, or other acts infringing the rights of third parties.

4.2. The User undertakes to use the Service solely within applicable law and Telegram's Terms of Service (https://telegram.org/tos).

4.3. Responsibility for notifying third parties. The User undertakes to notify the people in their private chats and the members of their group chats that the Service is connected, where this is required by the law of the User's jurisdiction or that of the other participants. Failure to do so is the User's responsibility alone.

4.4. Responsibility for the lawful use of material obtained through the Service rests entirely with the User.

5. Intellectual property

5.1. All elements of the Service — program code, interface design, the bot's message texts, documentation and logos — are protected by intellectual property law.

5.2. The User may not copy, distribute, resell, transfer to third parties, use commercially or otherwise exploit elements of the Service without the Administration's written permission.

5.3. Infringement of intellectual property rights may result in access to the Service being restricted without compensation, and in liability under applicable law.

6. Restricting access

6.1. The Administration may suspend or restrict a User's access to the Service in the event of:

• a breach of these Terms or of the Privacy Policy;
• signs of fraud, spam, automated mass registration or other abuse;
• requirements of the law, of payment providers, or of Telegram;
• a threat to the security of other Users' data or to the operation of the Service as a whole.

6.2. Restricting access does not release the User from obligations already incurred and does not automatically entail a refund.

6.3. The Administration reserves the right to refuse service to Users whose actions may create heightened risk for the Service, its payment providers or third parties.

7. Payments and refunds

7.1. Subscriptions and additional services are paid for through Telegram Stars (the XTR currency) or other payment providers listed in the Service at the time of payment.

7.2. Prices and the scope of services are shown in the /premium section of the Service before payment. Prices may change; the current rates are always displayed in the interface.

7.3. A note on paying with Telegram Stars. Payments in Telegram Stars are processed by Telegram itself. Telegram's rules apply to them, and under those rules Stars cannot be refunded after a successful payment through the Service's interface. This follows from the platform's technical limitations, not from the Administration's position.

7.4. Given the intangible nature of digital services and the impossibility of "withdrawing" access already granted, refunds after a paid feature has been activated are not made by default, except in the cases below.

7.5. A refund is possible only if:

• the service was not delivered through the Service's technical fault (access to paid features was not granted within 24 hours of payment);
• the payment occurred because of a technical error on the Service's side (double charge, wrong amount).

7.6. To have a refund considered, the User must contact support at @DeletedGuard_support within 24 hours of payment, quoting the payment identifier.

7.7. The Administration decides on refunds case by case, within 7 working days of the request.

7.8. The User undertakes not to initiate a chargeback through a bank, payment system or Telegram without contacting the Service's support first. Initiating a chargeback without a prior request may result in the User's access being blocked.

8. Privacy

8.1. The collection, processing and protection of personal data are governed by a separate document — the Service's Privacy Policy, available at its published address.

8.2. By using the Service, the User confirms that they have read the Privacy Policy and accept its terms.

8.3. The Administration takes reasonable technical and organisational measures to protect data, including encrypting message content with AES-GCM using a rotating key. The Administration does not, however, guarantee the absolute security of information transmitted and stored.

9. Subscriptions and renewal

9.1. Subscriptions do not renew automatically — the User pays for each period separately through the /premium interface.

9.2. When a paid period ends, the Service provides a 3-day grace period during which the User can renew without losing archives or settings; the trial period carries no such grace. A window then opens in which everything already saved stays available — 7 days for the Monthly plan and the trial, 30 days for the Yearly plan — after which only metadata is kept for 24 hours, and then the data is deleted for good and active archives are deactivated. The retention mode chosen by the User is not changed.

9.3. The trial period is granted once per User at first registration and lasts 3 days of full access.

10. Referral programme

10.1. The Service may offer bonuses for inviting new Users through a personal link. The terms of the programme (the number of invitations and the size of the bonus) are stated in the /invite section of the Service.

10.2. Bonuses are granted only for real Users who have completed registration and accepted these Terms. The Administration reserves the right to refuse bonuses where it detects signs of inflation or multi-accounting.

10.3. Referral bonuses cannot be converted into money or transferred to third parties.

11. Changes to these Terms

11.1. The Administration may amend these Terms.

11.2. The current version of the Terms is always available at its published address.

11.3. The Administration notifies Users of material changes through a message in the Service at least 7 days before those changes take effect.

11.4. Continuing to use the Service after the changes take effect means the User agrees to the updated Terms.

12. Governing law and disputes

12.1. The law of the Russian Federation applies to the relationship between the User and the Administration.

12.2. Disputes are resolved through negotiation. Where agreement cannot be reached, they are resolved in the manner established by the law of the Russian Federation.

12.3. If any provision of these Terms is found invalid, the remaining provisions stay in force.

13. Contact

13.1. For any question — refunds, technical problems, or data protection requests — the User can contact support:

• Telegram support chat: @DeletedGuard_support
• Through the bot: the /help or /privacy commands

By using the Service — including starting the bot with /start, accepting the Privacy Policy and/or enabling Chat Automation — the User confirms that they have read these Terms and accept them in full.

Version 1.0 of 7 June 2026.

This is a translation of the Russian original, published at deletedguard.ru/terms/. Should the two differ, the Russian text prevails.